Welcome to Our Service Centerin Philadelphia, PA

Complimentary Loaner Vehicles & Complimentary Car Wash 

Why Service Your Subaru Here At Ciocca Subaru of Philadelphia

At Ciocca Subaru of Philadelphia, our team is passionate about the Subaru brand and takes great care when working on your vehicle. Whether it's for a routine oil change or inspection, or a larger repair, our customers know they can count on Ciocca Subaru of Philadelphia. Your vehicle is in good hands with the certified technicians in our service center.Schedule an appointment with our Subaru-trained professionals at our service center in Philadelphia today or check out our current service specials.

Complimentary Video Multipoint Inspections

 

At Ciocca, we believe in transparency and communication, that's why we offer complimentary Video Multipoint Inspections during every service visit. This tool provides a video walkaround of your vehicle, assessing its current state and suggesting any preventative maintenance needed.

 

Luke Rutledge
Service Manager
lrutledge@cioccadealerships

 

Michael Bloch
Service Advisor
mbloch@cioccadealerships

 

Jeremy Glick
Service Advisor
jglick@cioccadealerships

 

Daniel Neubauer
Service Advisor
dneubauer@cioccadealerships

 

Lauren Cicco
Appointment Coordinator
lcicco@cioccadealerships

 

Nicole McGill
Service Advisor
nmcgill@cioccadealerships

 

Adrian Lugo
Service Advisor
alugo@cioccadealerships

 

Roxanny Mejia
Appointment Coordinator
rmejia@cioccadealerships

 

Meghan Dornisch
Service Advisor
mdornisch@cioccadealerships

 

Lisa Giordano
Appointment Coordinator
lgiordano@cioccadealerships

 

Normita Santiago
Appointment Coordinator
nsantiago@cioccadealerships

 

William Boulton
Service Advisor
wboulton@cioccadealerships

 

Vicky Euga
Appointment Coordinator
veuga@cioccadealerships

Subaru Certified Technicians

When you need your Subaru service done right every single time, there's no doubt that you should trust the Subaru experts at our service center near Clifton Heights. Our service technicians are trained and certified to work on Subaru vehicles, making them experts when it comes to Subaru maintenance. But what does this mean for you? When you visit our service center, you can expect quick, effective service every time you visit, no matter the service procedure you need. Whether you need something simple like an oil change or require something a little more in-depth, you can count on our expert technicians to give you a confidence-inspiring drive every time.

STATE-OF-THE-ART BAYS

COMPLIMENTARY REFRESHMENTS

EXPERT STAFF

Genuine Subaru Parts

If you need to get something in your Subaru replaced, such as an oil filter or a battery, you can expect our service technicians to utilize genuine replacement parts. By using replacement parts that were made to be used in and approved for your Subaru, you can get the best driving experience possible for your Bala Cynwyd lifestyle. Rather than resorting to aftermarket parts from other mechanics, you can choose Ciocca Subaru of Philadelphia to get your genuine Subaru parts. If you want parts individually, you can count on our parts specials to get a great deal on the things you need, including replacement parts and optional accessories.

Common Services & Routine Maintenance


Our service team at Ciocca Subaru of Philadelphia is equipped to help you with any range of repairs or basic upkeep for your vehicle. That can range from a simple oil change or something more complex, like air conditioning repair. Whatever your vehicle needs, our technicians are here to help. We realize it can be confusing to figure out why and when a service or maintenance must be done to your Subaru throughout its lifetime. We don't expect you to know it all, so we've come up with a way to explain what's going on with the key systems of your Subaru and how we can keep them performing at their best.

Brakes

With all of life's starts and stops, you eventually need a rest. For your Subaru to come to a rest, it needs well-maintained brakes. Our factory trained technicians are experienced in brake inspections and replacement, and they know the right parts that are specifically engineered for your vehicle.Did you know Genuine Subaru brake pads are made and tested with specific materials that not only help you stop safely, but help regulate the balance and control of your vehicle while braking? Other repair shops may recommend any replacement brake parts, but we have the correct ones that are calibrated to work specifically with your vehicle's braking system so you remain in control if you need to step hard on the brakes.With systems like Vehicle Dynamics Control and EyeSight®, it's crucial to use Genuine Subaru Parts in order for this technology to operate correctly. 



Battery

If you've ever experienced being stuck with a dead battery, you know how draining the feeling is. We get that, and that's why we will run a battery health test every time you bring your vehicle in for a multi-point inspection. We use a specific Subaru battery tester to monitor it, and the charging system as well. We'll determine your battery's state of charge to help prevent a no-start situation. You may be aware that your battery helps start your vehicle and provides electricity for things like your lights and playing your favorite tunes. What you may not know are the many things that can affect its health - including its age and extreme temperatures - and one day it will need to be replaced. When it's time, we'll have the exact replacement you'll need.

Air Filters

Air filters allow clean air in while keeping contaminants out. Your Subaru has two of them - one for the engine and one for the air you breathe inside your vehicle. Our factory trained technicians inspect both filters during the multi-point inspection. When it comes time to change them, we'll replace them with Genuine Subaru filters for the proper fit and proven filtration. Other places may recommend filters that fit "okay," but only our Genuine Subaru filters are a direct replacement for the filters that were engineered to work best in your vehicle.

Windshield Wipers

If your wiper blades cause streaking or chattering because the rubber is worn, we'll gladly assist by replacing them with new ones. Continued use, the summer's heat and winter's brittle cold can affect the blades over the course of a year, and they'll probably need to be replaced annually. A clear view of the road is always important to have. So, when your windshield needs clearing, you're going to want well-functioning wipers on your Subaru to safely view the road ahead.

Shocks and Struts

The shocks and struts of your Subaru absorb the impact from unfortunate bumps in the road, and they help keep your ride feeling comfortable. We'll review them during our multi-point inspection, along with the other components of your suspension system, to make sure your vehicle handles safely and rides smoothly. Sharp turns, cruising curves at freeway speeds, and hard braking can be handled confidently with healthy shocks and struts.

Recommended Service Schedule

Level 2

Every 5,000 Miles

  • Change oil, filter and drain plug gasket
  • Check and top off fluids
  • Inspect visible belts & adjust as needed
  • Inspect exhaust system
  • Inspect lights, switches, and horn
  • Lube door locks and hinges
  • Check battery condition
  • Check tie rod ends and axel boots
  • Rotate tires, wheels & adjust tire pressure
  • Inspect cooling system
  • Inspect front and rear brakes
  • Inspect brake lines and hoses
  • Inspect wiper and washer system
  • Check for outstanding recalls
  • Road test


  • Additional Recommended Services

  • 4 Wheel alignment
  • Power steering service
  • Transmission Service
  • Cooling System Service
  • Fuel injector system
  • Throttle body service
  • Air conditioning service
  • Level 3

    Every 15,000 Miles

  • Change oil, filter, and drain plug gasket
  • Check and top off fluids
  • Install Castle premium edging protection
  • Inspect visible belts & adjust as needed
  • Inspect exhaust system
  • Inspect lights, switches, and horn
  • Lube door locks and hinges
  • Check battery condition
  • Check tie rod ends and axel boots
  • Inspect steering and suspension
  • Rotate tires, wheels & adjust tire pressure
  • Inspect emission control system
  • Inspect cooling system
  • Inspect front and rear brakes
  • Inspect and adjust parking brake
  • Inspect brake lines and hoses
  • Inspect fuel system and lines
  • Inspect wiper and washer system
  • Service battery as needed
  • Inspect air coolant system
  • Replace engine air filter
  • Replace cabin air filter
  • Install Castle fuel system cleaner
  • Inspect clutch fluid
  • Check for outstanding recalls
  • Road test
  • Level 4

    Every 30,000 Miles

  • Change oil, filter, and drain plug gasket
  • Top off fluids
  • Inspect visible belts & adjust as needed
  • Inspect exhaust system
  • Install Castle premium engine protection
  • Inspect lights, switches, and horn
  • Lube door locks and hinges
  • Check battery condition
  • Check tie rod ends and axel boots
  • Inspect steering and suspension
  • Adjust tire pressure
  • Inspect emission control system
  • Inspect cooling system
  • Inspect front and rear brakes
  • Inspect and adjust parking brake
  • Inspect brake lines and hoses
  • Inspect fuel system and lines
  • Inspect wiper and washer system
  • Inspect wheel bearings
  • Inspect vacuum hoses
  • Inspect crankcase ventilation system
  • Set engine to factory specs
  • Service battery as needed
  • Inspect air coolant system
  • Replace transmission fluid
  • Replace differential fluids
  • Replace PCV valve
  • Replace spark plugs
  • Replace engine drive belts
    (Every 60k miles)
  • Replace brake fluid
  • Replace fuel filter (2003 models & older)
  • Replace transmission fluid
  • Replace coolant/anti-freeze - add conditioner (every 60k miles)
  • Replace engine air filter
  • Replace cabin air filter
  • Install Castle fuel system cleaner
  • Inspect clutch fluid
  • Check for outstanding recalls
  • Road test
  • Our Service Specials

    Want to save on your necessary Subaru maintenance? Of course you do – who wants to pay a ton of money for something they need to get done? At Ciocca Subaru of Philadelphia, we work hard to ensure that our customers can get their Subaru service completed at an affordable price. By browsing our service specials, you can find a coupon that will make your next service appointment much more affordable than your conventional mechanic down the road. With our variety of service specials, you can enjoy discounted oil changes, wheel alignments, battery replacements, tire rotations, and so much more. To get the service you need at a competitive price that's right for you. Be sure to look through our service specials right here on our website.

    Schedule Service

    Do you hear a funny noise or had a service light come on? Schedule your next service appointment and let the Subaru Certified technicians keep your Outback or Impreza delivering the legendary Subaru performance that you have come to expect.

    The Ciocca Promise


    When you bring your Subaru to our team of trusted service professionals, you get more than just great service. You get the Ciocca Promise. And that is as good as gold. When you deal with a Ciocca team, you benefit from complementary services not found anywhere else. Learn more about the Ciocca Promise.

    Some of Our Discounts & Bonus Perks

  • 10% OFF Transmission Service
  • 10% OFF Full Vehicle Detail
  • 10% OFF Any Accessory Purchase from our Parts Department
  • Collision Deductible Payment 3 Years 
  • Tire and Wheel Protection 12 Month/15,000 Mile 
  • Oil & Filter Changes 1 Year 
  • Powertrain Warranty with A/C Coverage 4 Year /100,000 Mile (New vehicles)*
  • Powertrain Warranty with A/C Coverage 2 Year /100,000 Mile
  • (Pre-Owned Vehicles with less than 60,000 miles)*
  • Powertrain Warranty with A/C Coverage 3 Month/3,000 Mile
  • (Pre-Owned Vehicles with 60,001-100,000 miles)*
  • Advance Repairs

    Regular maintenance, such as oil changes or tire and brake replacement, is natural to any vehicle's upkeep. But over time, driving conditions and many miles on moving parts can cause the need for repairs to the engine, transmission, suspension and other major systems. If it comes to the point where your Subaru needs advanced repair work, we have something that other shops can't provide - Subaru certified factory trained technicians. They have gained hands-on, vehicle-specific training at a Subaru Training Center and receive updated training annually. They specialize in repairing the unique Subaru Boxer® engine, Symmetrical All-Wheel Drive system, EyeSight® and more, with tools and parts specifically designed for Subaru vehicles.

    1. Ciocca Subaru of Philadelphia

      1400 S. 33rd St.
      Philadelphia, PA 19146

      • Sales: 855-950-5808
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    Get in Touch

    • Contact Our Service Department: 855-950-5808
    • Monday7:30am-7:00pm
    • Tuesday7:30am-7:00pm
    • Wednesday7:30am-7:00pm
    • Thursday7:30am-7:00pm
    • Friday7:30am-7:00pm
    • Saturday8:00am-4:00pm
    • SundayClosed